FAQ
DO YOU EDIT THE PHOTOS?
Yes. All portraits and headshots are delivered fully retouched, clean from any blemishes, preserving a natural look. Event, lifestyle and product photography images are lightly edited (basic colour-correction and exposure balance).
HOW LONG WILL IT TAKE TO GET MY PHOTOS?
This is dependent on your chosen service:
EXPRESS – <1 week delivery.
STANDARD – <2 week delivery.
BRANDING – <2 week delivery.
Capture delivery time can range from 2-14 days, depending on the scale of the project. In situations where delivery is urgent, We can provide a next day delivery service for a £150 charge.
WILL I GET A COPY OF ALL RAW FILES?
RAW images come as standard with the Capturing rate. When purchasing a photography portrait package (Express/Standard/Branding) RAW files are not included.
CAN I ALSO HAVE MY MAKE-UP AND HAIR DONE FOR A PHOTOSHOOT?
Make-up and Hair styling is not included in the price. Recommendations for local professionals can be provided.
WHAT IF I WANT TO RESCHEDULE MY SHOOT?
No problem, just notify us as early as possible and we will make every attempt to accomodate a new date. The booking fee will be transferable to another date only once.
CAN I USE IMAGES FOR PROMOTIONAL PURPOSES?
You can use all the images that are included in the packages or from the images you have purchased. If you would prefer peace of mind, I’ll happily write you a letter of consent in regards to copyright.
You cannot publish or use for promotion any of the RAW images on contact sheets thats are provided to make selections for final images.
CAN I HAVE ALL THE RAW VIDEO FOOTAGE?
RAW video footage is available at an additional cost of £650 per session.
HOW IS VIDEOGRAPHY QUOTE CALCULATED?
The total amount will factor on how many hours of filming you require, and how long the editing process will take (depending on complexity and length of a desired video). Specialist equipment hire and travel expenses may carry additional fees.
WHAT IF I NEED TO CANCEL MY SHOOT?
Cancellations within 14 days of booking will receive a full refund, any cancellations after this 14 day period will mean you lose your booking fee along with any other payments made though this is at our discretion based on the location and gear we may have hired to meet your shoot specifications.
HOW WILL THE PHOTOS BE DELIVERED?
Images are delivered via a downloadable through our password protected online gallery. We will keep copies of your images for 6 calendar months after delivery, please ensure you have downloaded your own copies within this time limit.
WHAT IF I WANT MORE PHOTOS THAN THERE ARE IN THE PACKAGE?
Additional digital photos are available for purchase and are priced at £30/per image. If you would like to purchase a bulk of additional photos we can offer a custom quote.
WHERE WILL THE PHOTOSHOOT TAKE PLACE?
The photoshoot can take place either on location (i.e. street, park, field, beach) or in a photography studio. Studio shoots are available in Digbeth (Birmingham), and will require an additional £35 per hour hire fee.
WHAT IF I WANT TO MAKE ANY AMENDMENTS TO THE EDITED VIDEO?
We will work to the agreed scope of work. As the edited video nears completion, I will get in touch with previews of the work. You will have a 48 hour window for free revisions should you desire any amendments and alterations required to the video.
Should amendments require a longer time period than 48 hours to produce, we will introduce a £50/hour editing fee.
HOW LONG WILL IT TAKE TO GET MY VIDEO EDITED?
General turnaround can be from as little as 2-3 weeks. Though this will be agreed on beforehand depending on your deadlines and the complexity of the video.
WHAT IF I NEED EITHER FILMING OR EDITING AS A STANDALONE SERVICE?
Standalone filming or video editing services are possible. For standalone videography please refer to the session rate. Video editing service is project-based, please get in touch for a quote for your project.
Tips
SUIT JACKETS, SLEEVELESS DRESSES, PATTERNS, COLOURS & JEWELLERY
We recommend a suit jacket with any dress or blouse to give you a flattering contrast. Keep your blouses solid light colours like whites and pastels, and keep the jackets darker. Avoid complex patterns as they may look distorted prior to any post-production work.
NAILS & ACCESSORIES
You may have heard it over and over again: You are your best accessory. Prepare well by getting a manicure. Yes that’s right, we just said get a manicure. Clean looking nails add to your image of success. Add accessories like a watch, pocket square, tie pin and cuff links or jewellery. Clients want to connect with successful people. Let us help you put your best foot forward.
CONSIDER YOUR OUTFIT
There are no rules to what you should wear, however, we find strong colours and pastel colours work best when patterns are minimised. Tie wearers should focus on the knot, whilst shirt wearers should consider complimenting the look with a suit jacket.
HOW LONG WILL IT TAKE TO GET MY PHOTOS?
This is dependent on your chosen service:
EXPRESS – <1 week delivery.
STANDARD – <2 week delivery.
BRANDING – <2 week delivery.
Capture delivery time can range from 2-14 days, depending on the scale of the project. In situations where delivery is urgent, We can provide a next day delivery service for a £150 charge.
MAKE THE EFFORT
Hair and make-up artists are available at the studio, you can choose to pre-book this service or arrive looking your very best. Professional hair & make-up adds a lot of value to your images, however, if you do not wish to add this service onto your shoot, please do pay extra attention to your skin care regime and consider visiting a salon prior to your shoot
LOOK DOWN THE LENS
A common mistake people make is to look past the camera which makes them look distant – not great for first impressions, although they do have a place for artistic advertising campaigns. By making direct eye contact with the camera you look engaged, switched on and ready to build business relationships. It’s important to avoid shots from above as this can make you look smaller and less authoritative.
TIES, SHIRTS & SUITS
Solid coloured ties made from pure silk look sharp. For a more casual look, go for a knitted tie. If in doubt bring a few options to your shoot and the team can help narrow down your options. Make sure you wear a shirt collar that covers the noose and cover the top button with no gaps.Fitted shirts make a huge difference. When it comes to shirts, white or pastel colours look best. Tailored suits also stand out. Solid colours work best. Stay away from stripes or patterns.
PROPS
Using props at your Headshot session is a great way to add detail and context to your images. For example, if you are a public speaker, you may want to wear a clip-on microphone, providing ideal context for your target audience to view. In this example for the NBA, we were commissioned to photograph the staff with the official basketball used in games around the world, bringing together product placement with personal branding.
HAIR
Colouring hair digitally is time consuming and rarely looks real. Visit a salon prior to your appointment if you’re thinking about a cut or colour. You may also consider visiting a salon if you intend to have braids of any combination, inserts of hair extensions or complex styles which would require a specialist. Our hair and make up services offer dry hair styling with make-up to suit all skin tones and can be purchased as an add-on.
WHAT IF I NEED TO CANCEL MY SHOOT?
Cancellations within 14 days of booking will receive a full refund, any cancellations after this 14 day period will mean you lose your booking fee along with any other payments made though this is at our discretion based on the location and gear we may have hired to meet your shoot specifications.
KEEP THE BACKGROUND SIMPLE
Studio shoots often look better than outside shots. You’re at the mercy of the weather outside and the background could be distracting, taking the focus away from yourself. Studio lighting and simple backgrounds generate the most flexible results, making you the centre of attention.
GET YOUR HEAD DOWN
Getting a good night’s sleep is easier said than done for many busy business people, however, if you can, then do try and get as much rest as possible the night before your shoot. Nobody wants to do business with somebody who looks exhausted and turning up feeling refreshed and awake will really come across in the picture.
RESPECT YOUR AUDIENCE
Successful business people become so because they have a specific trait which makes them stand out from the crowd, so think about what yours is and try and communicate it in your picture. Maybe you’re a great communicator, maybe you understand how to motivate people, whatever your single biggest strength is, find a way to express it. People do business with people, so be yourself.
LESS CORPORATE LOOKS
Whether you are an entrepreneur, a techy, a trendy chef, an artist or an author, we all have the opportunity to express ourselves, and we encourage this. Plan your outfits to look sharp so that you feel confident for the shoot. Inspire your prospective clients to reach out to you. We’re always reinventing ourselves and business suits may not always have a place within your brand. Try to define your passion for your work with experimenting with contemporary looks that your new clients can connect with.